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#ProdChat – 1/14/15 – Circling Back – The Art of Following Up

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#ProdChat – 01/14/15 – Circling Back: The Art of Following Up

On January 14, 2015, #ProdChat, the weekly #productivity chat on Twitter, discussed, “Circling Back: The Art of Following Up.” Such a great group attended and insights shared in the chat! Watch the slideshow to see what the productivity enthusiasts on #ProdChat had to say about Circling Back: The Art of Following Up. Enjoy!


  • Q1: Why is following up important in personal and professional life? In what circumstances?
  • Q2: How do you manage your follow-up’s?
  • Q3: How do you follow up without micromanaging peers/employees/family?
  • Q4: When asking (eg, in sales or a community group), how (and how often) do you follow up without annoying them?
  • Q5: What to do when following up gets no action someone previously committed to making?
  • Q6: Email responses are their own animal, so it would seem. How do you follow up to get responses to your emails?

Picture tweets:

ProdChat - Circling Back - 1 ProdChat - Circling Back - 2 ProdChat - Circling Back - Q1 ProdChat - Circling Back - Q2 ProdChat - Circling Back - Q3 ProdChat - Circling Back - Q4 ProdChat - Circling Back - Q5 ProdChat - Circling Back - Q6 ProdChat - Next Week - 1-21-15 - nmhouston

Raw transcript:

(#ProdChat begins at 8pm ET/5pm PT, so please note that whatever timezone the Twitter API is on, it’s off by seven hours to ET as far as we can tell.)

from_user text created_at
rsidneysmith Welcome to #ProdChat, the weekly chat for productivity enthusiasts! Thu Jan 15 00:59:02 +0000 2015
cooperjohnj Expect a higher volume of tweets from me as I join in on #prodchat for the next hour tonight. Feel free to join me :) Thu Jan 15 00:59:11 +0000 2015
rsidneysmith @pal4life26 Hey, Nadir! How’re you today? Ready for some #prodchat? ;-) Thu Jan 15 00:59:26 +0000 2015
rsidneysmith @lewisjasona Hey, Jason! Welcome to #prodchat, as always! Looking forward to our conversation today! Thu Jan 15 00:59:52 +0000 2015
rsidneysmith @halduauthor Hey, Ben! What’s happening today? #prodchat Thu Jan 15 01:00:05 +0000 2015
halduauthor What makes one a productivity enthusiast exactly? #prodchat Thu Jan 15 01:00:18 +0000 2015
rsidneysmith @cooperjohnj Hi, John! How’re you? Good to have you back on #prodchat! :) Thu Jan 15 01:00:27 +0000 2015
rsidneysmith Today on #ProdChat we’re discussing Circling Back: The Art of Following Up! Join us! #productivity #gtd Thu Jan 15 01:00:30 +0000 2015
cooperjohnj @halduauthor someone who is enthused with productivity #prodchat Thu Jan 15 01:00:45 +0000 2015
lewisjasona Good evening #prodchat friends! Thu Jan 15 01:00:55 +0000 2015
rsidneysmith So, let’s start! In a tweet, intro. yourself. What’s a productivity success or challenge this week? #prodchat Thu Jan 15 01:01:08 +0000 2015
rsidneysmith @halduauthor The fact that you’re here. #prodchat Thu Jan 15 01:01:13 +0000 2015
cooperjohnj @rsidneysmith I am good, busy with podcast and new website launching next month #prodchat Thu Jan 15 01:01:15 +0000 2015
halduauthor @rsidneysmith hey Ray. Super busy, Wednesdays are shaping up to be my craziest days #prodchat Thu Jan 15 01:01:16 +0000 2015
Christine_Chen6 Good evening everyone! #prodchat Thu Jan 15 01:01:31 +0000 2015
lewisjasona @rsidneysmith I’m looking forward to it too! #prodchat Thu Jan 15 01:01:41 +0000 2015
rsidneysmith @cooperjohnj I know the feeling of being active with many projects! New video podcast show launching in a few weeks. Eek! #prodchat Thu Jan 15 01:01:45 +0000 2015
cooperjohnj RT @rsidneysmith: @cooperjohnj I know the feeling of being active with many projects! New video podcast show launching in a few weeks. Eek!… Thu Jan 15 01:01:55 +0000 2015
halduauthor @cooperjohnj that is what is known as a circular definition #prodchat Thu Jan 15 01:01:55 +0000 2015
IsaPinaud Hey @rsidneysmith !! Happy to be here tonight :) #prodchat Thu Jan 15 01:02:04 +0000 2015
rsidneysmith Please add #prodchat to tweets. Questions will come as Q1, Q2, Q3. Answer A1, A2, A3, for readability! Thu Jan 15 01:02:11 +0000 2015
rsidneysmith @halduauthor Well, I’m glad you can round out your crazy days with a relaxing, stimulating conversation about productivity! #prodchat Thu Jan 15 01:02:14 +0000 2015
pal4life26 @rsidneysmith Yes Super excited for #prodchat to share the following up tips and to learn a lot in an hour for the whole week Thu Jan 15 01:02:16 +0000 2015
cooperjohnj @IsaPinaud hey Isabel, looks like a good portion of the gang made it #prodchat Thu Jan 15 01:02:25 +0000 2015
rsidneysmith @IsaPinaud Hey, Isabel! Great to see you on the #prodchat stream tonight! Exciting topic! Thu Jan 15 01:02:34 +0000 2015
IsaPinaud @halduauthor You are one. Join the club. @cooperjohnj #prodchat Hey guys :) Thu Jan 15 01:02:38 +0000 2015
rsidneysmith @Christine_Chen6 Heya, Christine! Good day! How’re you? #prodchat Thu Jan 15 01:02:48 +0000 2015
Christine_Chen6 @rsidneysmith all good here. Super busy so I’m glad to unwind for the night. How are YOU? #prodchat Thu Jan 15 01:03:19 +0000 2015
halduauthor @rsidneysmith so prodchat is for productivity enthusiasts, which by definition is people who participate in #prodchat? Thu Jan 15 01:03:22 +0000 2015
halduauthor @cooperjohnj @rsidneysmith new website? Tell me more #prodchat Thu Jan 15 01:03:45 +0000 2015
cooperjohnj @Christine_Chen6 good to see you again christine #prodchat Thu Jan 15 01:03:47 +0000 2015
rsidneysmith @Christine_Chen6 So glad to hear that you’re good! I’m doing well! Thanks for asking. Geared up for this #prodchat discussion! Thu Jan 15 01:03:57 +0000 2015
IsaPinaud I’m Isabel: 20 year old design student, minimalist and productivity enthusiast :P #prodchat
Also @halduauthor says I’m super woman haha
Thu Jan 15 01:04:04 +0000 2015
KSimoneZebley Hey guys. Good evening. #prodchat Thu Jan 15 01:04:08 +0000 2015
rsidneysmith @halduauthor Yup. ;-) #prodchat Thu Jan 15 01:04:09 +0000 2015
ncbluegrass Hello all #prodchat Thu Jan 15 01:04:18 +0000 2015
cooperjohnj @halduauthor wife and I are combining for a parenting/family/ and productivity blog #prodchat Thu Jan 15 01:04:21 +0000 2015
rsidneysmith @halduauthor I mean, why else would you be here, Ben? Lol. #prodchat Thu Jan 15 01:04:28 +0000 2015
IsaPinaud My biggest productivity challenge this week was focusing. I have been so distracted lately #prodchat Thu Jan 15 01:04:42 +0000 2015
Christine_Chen6 @cooperjohnj same here. Hope all is well on your end. Looking forward to chatting. #prodchat Thu Jan 15 01:04:43 +0000 2015
IsaPinaud RT @rsidneysmith: @cooperjohnj I know the feeling of being active with many projects! New video podcast show launching in a few weeks. Eek!… Thu Jan 15 01:04:50 +0000 2015
halduauthor I’m Ben, I love productivity and edtech and social media. Challenge is how to juggle three jobs, school and internship #prodchat Thu Jan 15 01:04:53 +0000 2015
rsidneysmith @KSimoneZebley Hi, Khyhisha! Great to have you join us on the #prodchat! You’ll find everyone warm and welcoming! :) Thu Jan 15 01:04:54 +0000 2015
Christine_Chen6 @rsidneysmith yay! Me too. Excited to be here. Let’s rock it ! #prodchat Thu Jan 15 01:05:00 +0000 2015
rsidneysmith @ncbluegrass Hey, Tim! How’re you this fine Wednesday? #prodchat Thu Jan 15 01:05:08 +0000 2015
IsaPinaud @rsidneysmith It sure is!! How are you? #prodchat Thu Jan 15 01:05:09 +0000 2015
halduauthor @rsidneysmith me too! #prodchat Thu Jan 15 01:05:09 +0000 2015
rsidneysmith Q1: Why is following up important in personal and professional life? In what circumstances? #prodchat Thu Jan 15 01:05:12 +0000 2015
IsaPinaud @cooperjohnj Yep! I missed this gang! @halduauthor #prodchat Thu Jan 15 01:05:22 +0000 2015
cooperjohnj @IsaPinaud @halduauthor states fact #prodchat Thu Jan 15 01:05:24 +0000 2015
KSimoneZebley Thanks for the reminder @rsidneysmith #prodchat Thu Jan 15 01:05:41 +0000 2015
IsaPinaud @cooperjohnj @halduauthor We not only made it, all three of us were on time hahaha #prodchat Thu Jan 15 01:05:46 +0000 2015
rsidneysmith @KSimoneZebley Hey, I try to help where I can! :) #prodchat Thu Jan 15 01:06:00 +0000 2015
halduauthor @IsaPinaud tru dat. I take it you didn’t make it out of the country? #prodchat Thu Jan 15 01:06:08 +0000 2015
pal4life26 @rsidneysmith #ProdChat Since I have family overseas,for me it was managing different timezones, work out stuff on phone,keep progressing. Thu Jan 15 01:06:18 +0000 2015
cooperjohnj A1: Following up creates accountability for others and shows accountability in you. #prodchat Thu Jan 15 01:06:22 +0000 2015
rsidneysmith @IsaPinaud @cooperjohnj @halduauthor We’ve got a full #prodchat cafe today! It’s going to be great chat! :) Thu Jan 15 01:06:27 +0000 2015
ncbluegrass @rsidneysmith recovering from the flu but getting better every hour #prodchat Thu Jan 15 01:06:39 +0000 2015
macbikegeek Circling back to finish dinner and then back to real keyboard #prodchat Thu Jan 15 01:06:50 +0000 2015
cooperjohnj RT @IsaPinaud: @cooperjohnj @halduauthor We not only made it, all three of us were on time hahaha #prodchat Thu Jan 15 01:06:51 +0000 2015
IsaPinaud RT @cooperjohnj: @IsaPinaud @halduauthor states fact #prodchat Thu Jan 15 01:06:51 +0000 2015
halduauthor @rsidneysmith hmmm… my logic teacher would have something to say about that one #prodchat Thu Jan 15 01:06:55 +0000 2015
rsidneysmith @ncbluegrass Well, sorry to hear you were under the weather, but glad to hear you’re on the mend! #prodchat Thu Jan 15 01:06:57 +0000 2015
profkrg Hi, #prodchat! How is everyone? Thu Jan 15 01:06:58 +0000 2015
profkrg RT @cooperjohnj: A1: Following up creates accountability for others and shows accountability in you. #prodchat Thu Jan 15 01:07:18 +0000 2015
rsidneysmith @halduauthor Thankfully, your logic teacher isn’t here. ;) I’m actually a master of logical fallacies…use them! Lol. #prodchat Thu Jan 15 01:07:22 +0000 2015
halduauthor @cooperjohnj sweet! Are you dissolving the old one? #prodchat Thu Jan 15 01:07:26 +0000 2015
IsaPinaud @halduauthor I did not :( But everything happens for a reason, bigger opportunities will come #prodchat Thu Jan 15 01:07:28 +0000 2015
IsaPinaud A1 It a way to become accountable and make sure the people you are working with are accountable to you :) #prodchat Thu Jan 15 01:07:52 +0000 2015
IsaPinaud RT @rsidneysmith: @IsaPinaud @cooperjohnj @halduauthor We’ve got a full #prodchat cafe today! It’s going to be great chat! :) Thu Jan 15 01:07:58 +0000 2015
KSimoneZebley A1 Simply, following up shows that you give a damn #prodchat Thu Jan 15 01:08:10 +0000 2015
rsidneysmith A1: Following up shows in a professional environment that you can be trusted, and are worthy of hiring, buying from or promoting. #prodchat Thu Jan 15 01:08:16 +0000 2015
IsaPinaud @profkrg Hey Kenna :) How are you? #prodchat Thu Jan 15 01:08:29 +0000 2015
halduauthor A1: how else will I know if all the stuff I tell people to do gets done? #prodchat Thu Jan 15 01:08:36 +0000 2015
cooperjohnj @halduauthor No, but kind of becoming a little less focused more like ramblings that I feel like sharing #prodchat Thu Jan 15 01:08:47 +0000 2015
rsidneysmith A1: In personal life, following up is important because family/friends depend on you, and it erodes relationships if you don’t. #prodchat Thu Jan 15 01:09:08 +0000 2015
cooperjohnj RT @KSimoneZebley: A1 Simply, following up shows that you give a damn #prodchat Thu Jan 15 01:09:13 +0000 2015
ArtGelwicks Evening folks. How goes the new year? #prodchat Thu Jan 15 01:09:25 +0000 2015
ncbluegrass A1: follow up in both personal and business allows for a chance to insure everyone is on the same page or expectations #prodchat Thu Jan 15 01:09:26 +0000 2015
Christine_Chen6 A1 it’s important to follow up with your network both professionally+personally. Key to developing authentic relationships #prodchat Thu Jan 15 01:09:36 +0000 2015
halduauthor @profkrg hey Professor, glad to see you #prodchat Thu Jan 15 01:09:39 +0000 2015
rsidneysmith @macbikegeek Glad you could make it…when you get circle! ;) #prodchat Thu Jan 15 01:09:46 +0000 2015
rsidneysmith Q2: How do you manage your follow-up’s? #prodchat Thu Jan 15 01:10:05 +0000 2015
rsidneysmith @profkrg Hey, Kenna! Happy Wednesday! How’re you today? I’m doing well. :) #prodchat Thu Jan 15 01:10:10 +0000 2015
halduauthor @IsaPinaud #goodattitude #dreambig #prodchat Thu Jan 15 01:10:17 +0000 2015
cooperjohnj @rsidneysmith I put reminders to follow up when it is for me, I am bad about tracking others who need to follow up #prodchat Thu Jan 15 01:10:59 +0000 2015
halduauthor @ArtGelwicks hey Art. Pretty good so far. How about you? #prodchat Thu Jan 15 01:11:10 +0000 2015
profkrg @halduauthor You too! #prodchat Thu Jan 15 01:11:14 +0000 2015
cooperjohnj @rsidneysmith I do have a waiting for list that is stuff that has been delegated though #prodchat Thu Jan 15 01:11:15 +0000 2015
rsidneysmith @IsaPinaud I’ll throw that in the hopper for a topic of productivity challenges in two weeks! :) We’ll tackle distraction! #prodchat Thu Jan 15 01:11:21 +0000 2015
Christine_Chen6 @jasonrleduc same here. 2015 is starting out wonderfully for me with a new gig, yourself? #prodchat Thu Jan 15 01:11:28 +0000 2015
profkrg @rsidneysmith I’m doing well, thanks. #prodchat Thu Jan 15 01:11:37 +0000 2015
halduauthor A2: todoist! #prodchat Thu Jan 15 01:11:40 +0000 2015
IsaPinaud A2 Follow-up list for work, volunteering and college #prodchat Thu Jan 15 01:11:40 +0000 2015
rsidneysmith @cooperjohnj Well, we’re definitely going to talk about that shortly, so hopefully folks have some good advice. #prodchat Thu Jan 15 01:11:47 +0000 2015
ArtGelwicks A1: following up is about accountability and credibility. #prodchat Thu Jan 15 01:11:57 +0000 2015
ncbluegrass A2: I have to set calendar reminders and make a scheduled effort to follow through with follow up #prodchat Thu Jan 15 01:11:59 +0000 2015
macbikegeek @rsidneysmith #prodchat A2 Todoist including reminders and due dates Thu Jan 15 01:12:15 +0000 2015
Christine_Chen6 A2. Excel is my best friend. I create a list and keep a close track of it. Organization is everything. #prodchat Thu Jan 15 01:12:15 +0000 2015
cooperjohnj @halduauthor i love todoist, i didn’t know you used it :) #prodchat Thu Jan 15 01:12:17 +0000 2015
IsaPinaud @halduauthor That should be #prodchat ‘s motto. Read it in a deep manly voice: “Dream Big. Prodchat.” Thu Jan 15 01:12:23 +0000 2015
KSimoneZebley RT @ArtGelwicks: A1: following up is about accountability and credibility. #prodchat Thu Jan 15 01:12:27 +0000 2015
rsidneysmith @halduauthor Juggling multiple roles and responsibilities is always a #productivity challenge. Thanks for sharing! #prodchat Thu Jan 15 01:12:28 +0000 2015
cooperjohnj @ArtGelwicks hey Art! #prodchat Thu Jan 15 01:12:33 +0000 2015
halduauthor @rsidneysmith @IsaPinaud are distraction and focus really the same problem though? #prodchat Thu Jan 15 01:12:48 +0000 2015
rsidneysmith @halduauthor Quite the delegation expert, eh? ;-) #prodchat Thu Jan 15 01:12:58 +0000 2015
rsidneysmith @halduauthor @IsaPinaud They are two sides of the same coin, IMHO. #prodchat Thu Jan 15 01:13:31 +0000 2015
KSimoneZebley A2) Excel is a godsend. I need visual reminders. #prodchat Thu Jan 15 01:13:45 +0000 2015
rsidneysmith @ArtGelwicks Hey, Art! Great to see you, mate! Hope your new year is off to a great start! #prodchat Thu Jan 15 01:13:48 +0000 2015
halduauthor @cooperjohnj oh yeah, after much searching I have been settled on it for at least a semester #prodchat Thu Jan 15 01:13:52 +0000 2015
halduauthor @IsaPinaud yeah let’s have @cooperjohnj do it #prodchat Thu Jan 15 01:14:15 +0000 2015
lewisjasona A1: I use a waiting for context in omnifocus, but they all end up jumbled together. #prodchat # Thu Jan 15 01:14:18 +0000 2015
cooperjohnj @halduauthor we will have to chat about it sometime I am always looking for new ways to use it #prodchat Thu Jan 15 01:14:21 +0000 2015
rsidneysmith @Christine_Chen6 That’s really important…authenticity I think is something people clue into very easily. Great point! #prodchat Thu Jan 15 01:14:22 +0000 2015
IsaPinaud @rsidneysmith I love this! I hope I don’t get distracted and miss #prodchat that week lol Thu Jan 15 01:14:25 +0000 2015
cooperjohnj @halduauthor @IsaPinaud I thought she said deep manly voice

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